Refund policy
At Studio30, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.
7-Day Exchanges & Refunds
You can request an exchange or a refund within 7 days of your purchase.
After 7 days, exchanges and refunds are no longer possible.
Exchanges
Items can be exchanged for a different size or a different product, subject to availability.
If the new item has a price difference, the customer pays the difference.
Refunds
If you prefer a refund instead of an exchange, request it within 7 days of your purchase. The refund is issued once the returned item has been received and inspected.
Eligibility
To be eligible for an exchange or a refund:
- Items must be unworn and undamaged
- Items must be in their original packaging and condition
- The request must be made within 7 days of your purchase
All returned items will be inspected before an exchange or refund is approved.
Items that do not meet these conditions will be refused.
Delivery Fees
Delivery fees are non-refundable.
Delivery costs for exchanges and returns are the customer's responsibility.
How to Request an Exchange or Refund
To request an exchange or a refund, or to report a damaged or incorrect item, please contact us with your order details within 7 days of your purchase:
WhatsApp / Phone: +961 78 719 798
Email: info@studio30.net